Support- Account Issues

Support- Account Issues

Making your learning experience a good one is uot highest priority. If you are having problems registering or logging into your account, please check this list of common issues for a fast resolution. If your problem is not addressed here or you cannot fix the issue, please contact us at our support link above so we may open a support ticket and look into things further.

  • Common problems when logging in
  • Common problems when trying to register
  • Not receiving emails from

Logging in


When trying to upgrade after your free trial, you receive the following error:



This happens when you are somehow no longer logged in, yet you attempt to make a purchase. Simply log in as you normally do, and try the purchase process again.

Email issues

I never received my registration confirmation email: